Privacy Policy

We take the protection of your personal data very seriously. This privacy policy explains what data we collect, how we use it, and what rights you have when visiting our website or making a purchase.

This website is operated by:

Dino Hut
Skylar Nass
Am Hackelfeld 15
91798 Höttingen
Germany
Email: shop@dinohut.com

The processing of personal data is carried out in accordance with the General Data Protection Regulation (GDPR).

When you visit our website, place an order, or contact us, we may collect the following information:

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information
• IP address
• Order details and purchase history
• Account login information (if you create a customer account)

This information is necessary to process orders, provide our services, and improve our website.

When you place an order through our store, we collect personal data necessary to process and deliver your order.

Customers may also create an account on our website. This allows you to view past orders and manage your information more easily.

The legal basis for this processing is the fulfillment of a contract according to Art. 6(1)(b) GDPR.

Payments on our store are processed through our platform provider Shopify and supported payment providers such as credit/debit cards, Shop Pay, Google Pay, and Klarna.

Payment providers only receive the information necessary to process the payment.

To deliver your order, we share the necessary shipping details (such as name and address) with our shipping providers:

• DHL
• Deutsche Post

This processing is necessary to fulfill your order.

For accounting and invoicing purposes, order information may be stored and processed using Lexware Office accounting software.

This includes customer details required for legally required invoices and financial records.

German commercial and tax law requires us to retain certain records for several years.

We also sell products through the Cardmarket marketplace.

When orders are placed on Cardmarket, the customer information provided there may be stored in our internal systems and accounting software to process and fulfill those orders.

We do not share customer data from our website with Cardmarket unless necessary to fulfill an order placed through that platform (for example, providing shipment tracking numbers).

Customer reviews about our business may appear on our website from external platforms such as Google Reviews or from marketplaces like Cardmarket.

These reviews are publicly provided by customers on those platforms.

We use Google Analytics and Google Ads to understand how visitors use our website and to measure the effectiveness of advertising campaigns.

These services may use cookies or similar technologies to collect information about website usage.

You can control cookies through your browser settings or through the cookie consent banner shown when visiting our site.

Our website uses cookies and similar technologies to operate the store, improve performance, and support marketing activities.

You can manage your cookie preferences using the cookie consent banner provided when visiting our site.

Our store is hosted by Shopify. As a global e-commerce platform, Shopify processes certain data on secure servers that may be located in Canada or the United States.

These transfers are carried out using legal safeguards approved under European data protection law.

In simple terms, this means your data may be processed internationally so that the online shop can function, but it remains protected under strict privacy rules.

We retain personal data only as long as necessary to fulfill the purposes described in this policy, including legal and accounting requirements.

German tax law may require storage of certain records for up to 10 years.

Under the GDPR, you have the following rights:

• Access to your stored data
• Correction of inaccurate data
• Deletion of your data
• Restriction of processing
• Data portability
• Objection to processing

To exercise these rights, contact us at shop@dinohut.com.

You also have the right to lodge a complaint with a data protection authority.

Our products are generally intended for collectors and hobbyists. While some products may be suitable for younger audiences, purchases on this website should be made with the involvement or permission of a parent or legal guardian.

If you have questions about this privacy policy or how we process your personal data, please contact:

shop@dinohut.com